Public Sector

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Sigma delivered a BI system to Southwark County Council for reporting on their directorate's performance. We introduced dashboards, some GIS and web reports. The main focus was reporting information on their call centre.

We were assigned by SAP to develop Public Sector application for best values practice indicators. UK County Councils were SAP's target audience to use their application and benchmark their overall performance. Sigma completed the application in six months.

We received a reporting project for National Air traffic Control (NATS) to provide operational resource management. They wanted a prototype a dashboard control room to analyse their performance. We resolved the previous project issues and put it back on track with designed governance and proper template which passed strict CAA audit. This short exercise demonstrated the power of dash boarding and strategic reporting in a control room made for corporate reporting. The project was delivered in six months and was successfully implemented. NATS offered us further projects and we also provided internal training to the competency centre.